Same-day shipping – order by 12:00 noon

1. How does the "Order by 12 noon" rule work?

• If you place your order by 12 noon on a business day, it can still be prepared for shipment on the same day.
• The prerequisite is that all ordered products are available and the payment was confirmed in time.
• Orders placed after 12 noon and orders placed on weekends or public holidays will be processed on the next business day.
• The rule applies only to products whose product page displays a corresponding same-day shipping notice.
• If the order contains products with different shipping times, the shipping date is determined by the item with the longest shipping time.

2. Frequently asked questions

I ordered shortly before 12 noon. Will my order still be shipped today?

If all items are available and payment was confirmed before 12 noon, the order can still be processed on the same business day.

One item is available immediately, another has a longer shipping time. What applies?

The entire order will be shipped as soon as all products included in it are ready for shipment.

I only paid after 12 noon. What happens?

The order will be processed on the next business day.

Can the order cutoff time change?

The shipping information currently shown on the relevant product page is always authoritative.

3. Required information for an inquiry

• Order number
• Order date and time
• Information on when the payment was confirmed